From Bodegas Mitos S.A. we appreciate the importance of privacy and are committed to protecting your data and all visitors to our site ( and our mobile application. This privacy policy also applies to our marketing and sales as well as job candidates who send us their applications and resumes via a website, email or in person.

We try to explain as clearly as possible, but if you have any questions regarding this policy please do not hesitate to contact us via .



We and our service providers need to fill out some forms for you to buy and receive our products. The type of personal information that may include these forms is, for example, your name, address, zip code, email address, phone number, birth date, payment information, demographic information, data about products you bought and other information that you supply us voluntarily.



  • To send your purchases, we need your address and contact details so you can receive your order and track!
  • To send interesting information by email. Only if you agree to receive our newsletter in your e-mail , we promise to keep you informed of new products, services, promotions, etc.
  • To discover what you like and still be your favorite shoe store. Data such as your age or gender we 'll take you to sections that we believe may interest you most.
  • To collect and make returns. We need your payment information to collect payments and refunds, but do tranquil @ !, the CVV code of the card does not store.
  • To provide the best customer service. Whether through your social networks , phone or e-mail , if you get in touch with us, we collect this data along with your name and order history , to manage any issues and ensure customer treatment you deserve.
  • To improve our website and to remain your favorite shoe store! When you browse or use our application you give us information about the type of device from which you visit us, your IP address and on the way we use our platforms . This information is very important to us because it allows us to offer the best shopping experience possible. So we can tailor our content to different devices from which you visit us or set, for example, the language and currency in which the page is displayed.
  • To conduct surveys, contests and promotions. Your answers to surveys, contests and promotions are necessary for you to participate!
  • To analyze and evaluate the activity of our users. Through cookies, pixels and other technologies, we analyze and use this information in accordance with our privacy policy.

It is possible that without this information can not buy on our website and your shopping experience not the best, but we want recodarte you are not Compel @ to give us any personal information and you can change your privacy preferences from your profile when you want.

If you supply us information about another person, for example, when buying a gift card for someone, if permitted by applicable law, we will use this information to process your requests and will manage in accordance with this Privacy Policy. We ask you not to supply us information about others if you do not have your consent to use your data in this way.



We will never sell your personal data to third parties, but some of the services we offer require us to share your data enterprise categories.

  • Companies that provide payment services (including payment providers and online fraud detection services). These companies are responsible, for example, to treat information as payments through credit cards.
  • Courier companies. So they can pack and ship your order.
  • Marketing companies that help us run our business and ensure that you receive advertising that interests you and electronic marketing Au Revoir name Cinderella.
  • Credit reference agencies, security agencies and fraud prevention agencies so that we can tackle fraud.

The user accepts that all their personal data are fully assigned to Aplazame from the moment in which the user has begun the hiring of the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties that had to access the files for the good purpose of the contract.

We may provide your information with third parties if, in our opinion, it is reasonably necessary to detect or prevent the commission of crimes, for example with the police.

Remember that the content and the information you submit via Facebook, Twitter, Instagram, Tumblr and other third-party platforms can appear on channels or interfaces relating to our platforms. We are not responsible for the information, content or privacy practices of these third-party platforms.



If you indicate we can do, we will send email marketing messages to keep you abreast of all developments and to help you discover and find our products.

You can stop receiving marketing messages at any time. Also contact our customer service team. When you do, we will update your profile to ensure that you stop receiving marketing messages. Note that it may take several days until all of our systems are upgraded, so you could receive messages from us while we process your request. Interrupting marketing messages will not stop communications service.



We also participate in online advertising, to keep abreast of the latest developments and to help you discover and find our products.

Like many companies, placed banners and ads Au Revoir Cinderella when you're on other websites and applications. We do this using a variety of networks of digital marketing and trade advertising, and use a range of advertising technologies, such as Web beacons, pixels, ad tags, cookies and mobile identifiers, as well as specific services offered by some sites and social networks, as personalized service Facebook audience.

Banners and ads you see are based on the information we have about you, or previous use of (eg, your search history and content you have read on our website) or on banners and ads where you clicked before.



You can access any information you have provided to us and correct and modify it, or ask us to delete or stop using it. You can also access your account or make certain adjustments to it directly online or contact us with your request through the direction. You must include your name, email address and mailing address, plus a specific request and any information we may need to carry out or process the request.



We limit access to personal information only to employees and authorized service providers who need to know such information for the purposes described in this Privacy Policy and other administrative systems technical, physical security, and. In addition, our service providers are not permitted to use or disclose your personal information for any purpose other than providing services for us or on our behalf, or any other form required by law. We want you to know that we will adapt all necessary steps to ensure that your data is processed securely and in accordance with our policy in those cases where it is transferred to third measures, however, due to the nature of the Internet as a vehicle for global communication and open,

You will be responsible for maintaining the confidentiality of the username and password of your account and we recommend that you do not disclose this information to anyone. Do not ever ask for your password in communications have not specifically requested. In case of unauthorized use of your account credentials or any other suspected breach of security, we ask that you notify us immediately. In order to provide maximum security, access to certain personal information stored in your account is protected by your username and password.



Our site is not intended for use by children under thirteen (13) years. If you are under thirteen, no Suministres your personal information through our website. In no case intentionally we collect personal information from children under thirteen. Users under eighteen (18) years (or most appropriate age in the jurisdiction in force) should not be used without the permission of their parents or legal guardians our website.



From time to time we may make changes to this page to reflect how we process your data.

If we make any significant changes, we will sort on our website, or by any other means of contact like email, so you can review the changes before continuing your use in



If you have any questions or comments about this notice, you want us to stop using your information or have any complaints do not hesitate to contact our customer service team who will be happy to answer all your questions.

You can contact our privacy team by writing to or you can write to:


C / del Comerc 23

08003 Barcelona